Magento CheckOut Page Blank

Sharing is Caring

I had a very strange issue with a client’s installation of magento a few nights ago. The checkout page was completely blank and the apache error logs were completely empty.

I tried all the usual fixes of looking at file permissions, updating the magento installation, checking for new modules, etc but none of these solutions solved the problem. Eventually, someone on the forums suggested to me that maybe I should see if Compilation was turned on. I completely forgot that I had turned on System Compilation to increase the performance of the site.

After, i went into ystem → Tools → Compilation and disabled it, the checkout page started working again and customers could continue to order.

Sharing is Caring

Brian is a software architect and technology leader living in Niagara Falls with 13+ years of development experience. He is passionate about automation, business process re-engineering, and building a better tomorrow.

Brian is a proud father of four: two boys, and two girls and has been happily married to Crystal for more than ten years. From time to time, Brian may post about his faith, his family, and definitely about technology.


  1. col potter

    are you using simple google shopping extension? We installed this and have the same issue. Disabling compilation has remedied the problem but not a permanent fix.

    • admin

      No, it’s disabled here but I’ve heard of it being a problem before.

  2. Mark

    This worked for me! Thanks a lot for sharing the solution. Too bad the compiler is automatically enabled after a compilation run.. Best regards, Mark

Comments are closed.