SSRS Doesn’t Respond

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Every few months, especially after a windows update, I find that SQL Server Reporting Services’ ReportManager just won’t load. There’s no errors, there’s nothing in the System Event Log or any reason that I can see for the reportmanager never loading.

I usually end up out of frustration stopping the reporting services, stopping IIS, and then usually starting IIS and then finally starting Reporting Services again. Today, when ReportManager wouldn’t load I went to restart IIS and got an error about the w3svc not being able to stop.

Eventually, I figured out I could run the following command and eventually get the World Wide Web Service to stop. I then could start IIS again and then start Reporting Services back up.

Taskkill /F /FI "SERVICES eq w3svc"

Hope this helps.

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